1. The website www.houseoftrevi.com (“Website”) is managed and operated by Trevi Furniture Corp Private Limited, having its registered office at Plot No.167, Survey No. 130, 131 & 240, KIADB Industrial Area Bommasandra-Jigani Link Road, Rajapura Village, Anekal Taluk, Bangalore – 560105 (“Trevi”, “We”, “Us” or “Our”).
2. The terms and conditions for the usage of the Website as set out herein (“Terms of Use” or “Terms”) applies to any person (“User”, “You” or “Your”) who accesses and/or uses the Website in any manner.
[For the purposes of this Terms of Use, “User”/”You” means any natural person, legal persons, or digital persons, such as artificial intelligence, computer programs or other digital entity, that access or use the Website.]
3. You are advised to kindly read these Terms carefully before using the Website. By accessing and/or using the Website, You confer your unconditional agreement to be bound by the terms and conditions stated herein, along with terms set out in the Privacy Policy https://houseoftrevi.com/pages/privacy-policy and any other policies and guidelines that may be available on the Website at the time that You visit or use the Website (collectively the “Agreement”). Should You not agree to/consent to these Terms, You must not access or use Our Website.
4. This Terms of Use constitutes an electronic record as defined under the Information Technology Act, 2000 and is subject to the provisions thereof, as well as the allied rules and regulations made thereunder. This Terms of Use is being made available on the Website in compliance with Rule 3(1) of the Information Technology (Guidelines for Intermediaries and Digital Media Ethics Code) Rules, 2021, which, inter alia, stipulates that the rules and regulations, privacy policy, and terms of use governing the access or usage of a Website by a User be published.
5. Eligibility and Use
5.1 The services and access of the Website is offered and subject to a person being above 18 years of age and having the legal capacity to enter into a binding contract in terms of the Indian Contract Act, 1872 and be bound by these Terms of Use. Further, if You access or use Our Website on behalf of a company, partnership firm or organisation or under any form of instruction/code, You represent that You have the authority to act on behalf of such entity and bind such entity to these Terms.
5.2 Any User below 18 (eighteen) years of age, is assumed to be browsing/using the Website under the supervision of a legal adult, parent or a legal guardian. If such minor User wishes to use or transact on the Website, such use or transaction may be made by/ through their parent or legal guardian, on their behalf. In the event We are made aware that a User is below 18 (eighteen) years of age and is accessing/using the Website without the supervision of their parent/legal guardian, We reserve the right to revoke such User’s access to the Website, without notice.
6. Amendments to the Terms of Use
6.1 We reserve the right to amend, update, modify or change these Terms of Use from time to time at our sole discretion and without prior notice. Your access and use of the Website following any such change constitutes Your agreement to be bound by such amended Terms. You are expected and encouraged to review these Terms periodically to stay informed of Your rights and obligations corresponding Your use of the Website.
7. We hereby authorise and grant You a limited, revocable permission to visit, browse and make personal use of the Website, and view and avail the features, products and services (“Services”) displayed on the Website, provided that Your usage of the Website is in accordance with these Terms of Use. We reserve the right to reject or grant access to the Website to a new User or terminate the access of an existing User at any time, without prior notice.
8. Account Registration
8.1 You may choose to create an account at Our Website, for the purpose of availing the Services listed on the Website, or alternatively, checkout as a guest.
8.2 If You decide to create an account at Our Website, You are solely authorised to operate the account created and shall be responsible for: (i) maintaining the confidentiality of the log in credentials of Your account, (ii) for ensuring that You log out of Your account at the end of each session, (iii) for restricting access to Your computer/mobile/other similar devices to prevent unauthorized access to your account, and (iv) any activity that takes place under Your account. You shall remain solely liable for all the actions undertaken through Your account.
8.3 You are also responsible for the authenticity and validity of the information provided by You, during the registration process. Submission of untrue, incomplete or inaccurate information by You may result in the indefinite suspension or termination Your account, and We reserve Our right to refuse access to the Website.
8.4 You are obligated to notify Us in writing, in case of any unauthorised use of Your account or any other security breach immediately upon your learning/ gaining knowledge of such breach. We, Our employees, agents, directors and officers will not be liable for any loss or damage arising (directly or indirectly) from third-party actions or on Your failure to comply with these Terms of Use.
9. Communication
9.1 When You browse/use the Website, avail any of the Services offered on the Website, send emails to Us, or provide us with Your email address and/or other contact details, You agree and understand that You have hereby given your consent to receive newsletters, updates, offers, marketing or promotional materials and such other communications from Us, Our employees, agents, representatives, or affiliates.
9.2 You consent to being contacted in any manner, including without limitation, SMS messages (including text messages), calls using automated, pre-recorded messages or artificial voice, calls and messages delivered using auto telephone dialling system or an automatic texting system or by posting notices on this Website.
9.3 You can unsubscribe / opt-out from receiving such newsletters, updates, offers, promotional or marketing materials and such other communications from Us at any time by following the procedure set forth in the communications sent.
10. Product, Payment and Pricing Information
10.1 The pricing information relating to the Services offered by Us shall be as displayed on the Website and as disclosed to You at the time of Your purchase/order. We make reasonable efforts to provide accurate and up-to-date information about Our Services, but We do not guarantee the accuracy, completeness, or reliability of this information. We reserve the right to correct any errors or omissions, and to change or update any information available on the Website at any time without prior notice.
10.2 All prices on Our website are in Indian rupees and are subject to change without notice. We accept payments through Our online payment gateway or through cash on delivery. By placing an order on Our website, You agree to pay the full amount due for the Services and any applicable taxes or shipping charges.
10.3 We reserve the right to reject or cancel Your order at any time for any reason, including but not limited to availability of the Services, errors in the description or pricing information of the Service, any error in the order placed by You. We also reserve the right to reject or cancel Your order in case it found that any fraud, unauthorised or illegal activity has occurred, or We have reasonable grounds to suspect the existence of any fraud, unauthorised or illegal activity with respect to Your transaction.
11. Returns and Refunds
11.1 [In case of a cancellation of Your order by Us, or in the event You wish to return the Services purchased on Our Website, We will initiate the return process and issue the refund within a period of 10 (ten) days.]
12. Website Content
12.1 Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, all information content and materials available on the Website, including, but not limited to text, graphics, software, domain name, code, images, know-how, images, copyright, related rights, and logos, are and continue to be Our intellectual property. Further, all trademarks, services marks, trade names, trade secrets and designs and inventions (whether patentable or not) in relation to the Website whether or not displayed on the Website, are proprietary to Us, except any other third party’s marks or logos which may also be displayed on the Website with their consent.
12.2 The information, content and material displayed on the Website has been made available to You for the purpose of viewing and/or making a potential purchase of Our Services. Users may reference the content and material available on the Website solely for personal or non-commercial purposes. No information, content or material from the Website may be altered, modified, copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without Our express written permission. Any unauthorized use terminates the permission granted by Us under this Terms of Use.
12.3 You agree not to sell or modify the content, material and information provided on the Website or reproduce, display, publicly perform, distribute, or otherwise use the same: (i) in any way for any public or commercial purpose; (ii) in connection with any products or services that are not those of Trevi; (iii) in any manner that is likely to cause confusion among consumers, or disparages or discredits Trevi or its licensors, (iv) in a manner that dilutes the strength of Trevi or its licensor’s property, or that otherwise infringes Trevi or its licensor’s intellectual property rights.
12.4 We have made all reasonable efforts to display accurate content on the Website. We are unable to guarantee the accurateness of the images/ content visible on Your systems and disclaim any guarantee of exactness of appearance, size, finish of the products.
13. Representations and Warranties by the Users
13.1 By using the Website and/or availing the Services provided therein, You represent and warrant that:
(a) You are 18 (eighteen) years of age or older and that Your use of the Website and/or Services will not violate any applicable laws or regulations; and
(b) All information provided by You in relation to Your use of the Website and/or Our Services is true, factual, and accurate and does not infringe upon any intellectual property rights or other rights You agree to maintain the accuracy of such information.
14. Conditions of Use
14.1. You shall use this Website and/or Services for reasonable and lawful purposes only and shall not indulge in any activity that is not envisaged through the Website.
14.2. You may access the Website, and avail of the features and facilities provided therein for Your personal or internal requirements only.
14.3. You covenant that You will not:
a. Delete or modify any content on the Website, including but not limited to any information regarding Our Services legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify;
b. Directly or indirectly, duplicate, distribute, create derivative works of, broadcast, display, tamper with, or commercially exploit the content, material and information available on the Website, without Our prior written consent;
c. Aggregate, copy or duplicate in any manner any of the content, material or information available on the Website without Our express written consent, other than as permitted by these Terms;
d. Decompile, reverse engineer, or disassemble the content on the Website;
e. Allow third parties to aggregate, copy, reproduce, distribute, alter, modify, create derivative works of, and/or reverse engineer the content and material provided on the Website;
f. Use any data mining, robots or similar data gathering or extraction methods to extract any information and content available on the Website, or parts thereof, for the purpose of reutilising the same, without Our prior written consent,
g. Use the Website and/or Our Services in any way that is unlawful, or harms Us or any other person or entity, as determined in Our sole discretion;
h. Make false or malicious statements against the Services, the Website or Us;
i. Post, copy, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contains a virus or other harmful component, or otherwise impair or damage the Website and/or Services or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the Website and/or the Services;
j. Engage in any form of antisocial, disruptive, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,” and “griefing” as those terms are commonly understood and used on the internet.
14.4. You shall not host, display, upload, modify, publish, transmit, update or share on or through the Website, any information that:
a. belongs to another person and to which You do not have any right;
b. is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, hateful, insulting, harmful, harassing, blasphemous, relating to or encouraging money laundering or gambling, or otherwise inconsistent or contrary to the applicable laws in force;
c. is harmful to minors;
d. infringes any patent, trademark, copyright or other proprietary rights;
e. violates any law for the time being in force;
f. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
g. impersonates another person;
h. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;
i. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource, or
j. is patently false and untrue and is published/written with the intent to mislead or harass a person, entity or agency for financial gain or cause any injury to any person.
14.5. You expressly understand and agree that:
a. The information, content and materials on the Website, and the Services offered by Us is provided on an “as is” and “as available” basis, without any representations or warranties. We, for Ourselves, and Our employees, affiliates, agents, officers and partners, make no representations or warranties (either express or implied) including but not limited to, representations and warranties on merchantability, fitness for a particular purpose and non-infringement;
b. We do not warrant that (i) the functions contained in any content, information and materials on the Website, including, without limitation any third party sites or services linked to the Website and/or (ii) Our Services, will meet your requirements, be error-free, timely or uninterrupted, that the defects will be rectified, or that the Website or the servers that make such content, information and materials available are free of viruses or other harmful components;
c. Any material, information or content downloaded or otherwise obtained through the Website are accessed at Your own risk, and You will be solely responsible for any damage or loss that may be incurred from such access or download.
15. Links to Third Party Websites and Applications
15.1. The Website may include links to other websites and/or applications whose terms and privacy practices may differ from those of Trevi, and beyond the control of Trevi. We disclaim all responsibility or liability with respect to the terms of use and privacy policies of such third party websites and/or applications.
15.2. If You access or submit personal information to any of those websites and/or applications, such access and information is governed by the terms of use and privacy policies of such third-party websites and/or applications. We therefore encourage You to carefully read the terms of use and privacy policy of such third-party websites and/or applications, before accessing or using the same.
16. Limitation of Liability
16.1. You acknowledge and agree that You are using the Website and Our Services at Your own risk, and are using Your best and prudent judgement before transacting on the Website.
16.2. To the fullest extent permitted by law, under no circumstances will We, or Our officers, agents, employees and directors, be liable to You for any direct, indirect, incidental, special, remote or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or in connection with Your access to or use of the Website and/or Our Services,, including but not limited to:
a. The use or the inability to use the Website and/or Our Services; or
b. Unauthorized access to or alteration of your transmissions or data; or
c. Any other matter relating to the Website and/or Services, whether or not foreseeable or whether or not We have been advised of the possibility of such damages.
16.3. We shall neither be liable nor responsible for any actions or inactions of the other users of the Website and/or Our Services, nor any breach of conditions, representations, or warranties by them. We do not take any obligation to mediate or resolve any dispute or disagreement between You and the other users of the Services or between You and the payment gateway networks. In the event that You have a dispute with one or more other users, You release us from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services.
16.4. In no event shall Our total liability (if any), arising out of or relating to the Agreement or Your use of the Website and/or Our Services and which is established by a court of competent jurisdiction pursuant to a claim initiated by You, exceed 100% (hundred per cent) of the total amount paid by You to Us towards Our Services for the relevant order placed by You.
17. Indemnification
17.1. You hereby agree to indemnify, defend, and hold Us, and Our directors, employees, officers, agents, affiliates, representatives, and assigns, harmless from and against any and all claims, losses, damages, liabilities and costs and expenses arising out of or in connection with: (i) Your use of the Website and/or the Services, (ii) Your violation of these Terms, or (iii) any illegal or fraudulent activity undertaken by You through the Website.
18. Termination
18.1. In the event You breach these Terms, or in the event any other user reports violation of any of their rights as a result of Your use of the Website and/or Services, We reserve the right to suspend or terminate Your access to the Website with or without notice to you and to exercise any other remedy available under law.
18.2. Any suspected illegal, fraudulent or abusive activity will be grounds for terminating Your access to the Website and suspension of all transactions initiated. Upon suspension or termination, Your right to avail the Services and access to the Website will immediately cease.
19.Governing Law and Jurisdiction
19.1. The Terms, the Agreement and all transactions entered into through the Website will be governed by and construed in accordance with the laws of India.
19.2. Subject to Clause 20 below, the courts in Bengaluru, India shall have exclusive jurisdiction over any disputes that may arise out of or in connection with Your use of the Website and/or Our Services.
20. Dispute Resolution
20.1. In case of any dispute arising out of or in connection with these Terms of Use, including a dispute regarding its existence, validity, interpretation, performance, termination, construction and enforcement thereof (“Dispute”), shall be settled by means of arbitration. The arbitration shall be preceded by first engaging in a good faith negotiation to resolve the Dispute.
20.2. If the Dispute is not settled within 60 days from the date on which the Dispute arose, it shall be referred to private mediation before a trained mediator, on such terms as may be mutually agreed. The venue and seat of the mediation shall be Bangalore, India and the language of the mediation shall be English.
20.3. In the event the mediation fails or does not result in a negotiated settlement of the Dispute within 60 days of commencement of the mediation, the Dispute shall be referred to and finally resolved by arbitration in accordance with the Arbitration Rules of the Mumbai Centre for International Arbitration (“MCIA Rules”), which rules are deemed to be incorporated by reference in this Clause. The seat and venue of arbitration shall be Bangalore, India. The arbitral tribunal shall consist of a sole arbitrator. The language of the arbitration shall be English. The parties agree that the sum in dispute for the purposes of computing the arbitrator’s fees shall be determined based on the aggregate sum of claims and counterclaims of the parties.
20.4. The award of the arbitrator shall be final and binding. The arbitrator shall have discretion to award interest and costs of the arbitration. In this respect, the Parties agree that each party shall bear its own expense, including but not limited to such Party’s advocate’s fees and expenses. The fees and expenses of the arbitrator shall be borne equally by the parties.
21. Severability
21.1. If any provision of these Terms of Use is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision will be excluded from these Terms of Use and the remainder of these Terms of Use will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms of Use will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.
22. Force Majeure
22.1. We will not be held responsible for any delay or failure to comply with Our obligations under the Terms of Use if the delay or failure arises from any cause which is beyond Our reasonable control.
23. Waiver
23.1. No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by Us. Any consent by Us to, or waiver of Your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
24. Contact Us
24.1. If You have any questions or concerns about these Terms of Use, or come across or become aware of any violation of these Terms, please contact Us at support@trevifurniture.com
24.2. If You have any grievance with respect to the Website or Our Services, including any including any discrepancies and grievances with respect to processing of information, you can contact our Grievance Officer at:
Name: Kantharaju
Contact Number: +91 9845184685
Email: kantharaju@trevifurniture.com
Office Address: 167, KIADB Industrial Area, Bommasandra Jigani Link Road,, Rajapura, Village, Jigani, Karnataka 560105